System checks every 15 mins

We have had the system check for new phone reports every 30 mins, every 5 mins, right now I've set it to 15 mins.  If the db doesn't grow too much then we'll leave it at 15 mins.

Errors When Sending From Phone---(this is the abbreviated version, see "users guide for more details")

·   Error AFTER syncing occurs: [syware, inc menable/sqlceenable client] Not supported

Fix: First, check the WEB button--see if report is in "pending macros"-- if needed click on send again. If it is on server, then click the "move to archive" button.

·   Unable to resolve host name given

Fix:  Start Internet Explorer, Opera or other web software so you can give your phone an internet connection. 

·   [Syware inc menable sqlceenable client isam] unable to find menable server. please verify that menable is running on the server.

Fix: Do a soft reset of the HTC phone

·   Record deleted (I don’t have exact message)

Fix: You should check that data was sent, use the WEB button. I think this error message is due to some temporary records that happen on the database, but I’ve not verified it yet.

·   Could not update, currently locked by user ‘admin’ on machine SILVER

     Fix: click on send again. Another user is sending at the exact same time as you. This may happen on
     occasion, but not frequently.

Send Data via Wi-Fi--When Phone Internet Isn't Available

If you find yourself needing to send Periodic reports to the server but your phone internet isn't working, you have an option. Another if....If you have wi-fi access to a network (depot, hotel, etc), you can connect to the wi-fi network, then send data to the server. NOTE: you do have to change the "sending method" for the Menable/VisualCE form.  To do that. you need the "Change_Sending_Method" form that I created today.